Privacy Policy

We collect or use the following information for student education and welfare:

• Names and contact details for students/children
• Names and contact details for carers
• Gender
• Date of birth
• Dietary requirements (including vegetarian, vegan, gluten free and halal requirements)
• Special Educational Needs and Disabilities (SEND) or additional support information (includes reasonable adjustments and special educational needs and disabilities)
• Photographs
• Exam results and qualifications
• Information relating to compliments and complaints

We collect or use the following personal information for dealing with queries, complaints or claims:

• Names and contact details
• Address
• Payment details
• Financial transaction information
• Information relating to health and safety (including incident investigation details and reports and accident book records)
• Correspondence

We collect or use the following information for information updates or marketing purposes:

• Names and contact details
• Address
• Marketing preferences
• Photographs
• Records of consent, where appropriate

We collect or use the following information for recruitment purposes:

• Contact details (eg name, address, telephone number or personal email address)
• Date of birth
• National Insurance number
• Copies of passports or other photo ID
• Employment history (eg job application, employment references or secondary employment)
• Education history (eg qualifications)
• Right to work information
• Details of any criminal convictions (eg DBS, Access NI or Disclosure Scotland checks)

We collect or use the following information to comply with legal requirements:

• Identification documents
• Health and safety information

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

• Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
• Your right to rectification– You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
• Your right to erasure– You have the right to ask us to delete your personal information.
• Your right to restriction of processing– You have the right to ask us to limit how we can use your personal information.
• Your right to object to processing– You have the right to object to the processing of your personal data.
• Your right to data portability– You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
• Your right to withdraw consent– When we use consent as our lawful basis you have the right to withdraw your consent at any time.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information for student education and welfare are:

• Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

• Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Our lawful bases for collecting or using personal information for information updates or marketing purposes are:

• Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Our lawful bases for collecting or using personal information for recruitment purposes are:

Our lawful bases for collecting or using personal information to comply with legal requirements are:

• Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

• Directly from you
• Parents or carers
• Local authorities or local councils
• Other education establishments
• Health care providers
• Publicly available sources
• Previous employers
• Third Sector Organisations

Countryside Learning Scotland only retains personal information for as long as is necessary.  It is our policy to keep your data for a maximum of 8 years after which time it will be destroyed.

Others we share personal information with:

• Local authorities
• Specialist teachers such as peripatetic workers or speech and language therapists
• Examination boards and bodies
• Organisations we need to share information with for safeguarding reasons
• Emergency services
• Suppliers and service providers

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: www.ico.org.uk/make-a-complaint